ORCA - About our Company

ORCA Monitoring Services, LLC provides professional security monitoring and alarm system product support to homeowners and businesses throughout the United States. The company's primary focus is on providing industry-leading service tailored to customer needs. ORCA achieves this goal by offering a service that can be used by both homeowners and renters, does not bind the customer to a restrictive contract and can be customized at the customer's request. ORCA's use of state-of-the-art computer and telephony systems makes this service possible, and also makes it cost-effective. As a result, ORCA's monthly monitoring fees are well below the national average.

ORCA Call Center Underlying the ORCA mission is a commitment to customers. ORCA provides world-class telephone and e-mail service to customers through its Customer Support Center. The Support Center operates twenty-four hours a day, seven days a week to give customers access to alarm information, product support and monitoring services. ORCA's Customer Security Specialists are extensively trained both in the classroom and on the job, and undergo certification that exceeds industry standards.

ORCA is an active participant in the security industry, working with government, industry and public interest organizations to improve crime prevention, security awareness and industry standards. Towards these goals, ORCA is a member of the National Burglar and Fire Alarm Association, the Security Industry Association and the Home Automation Association.